Frequently Asked Questions
Answers to common questions about Pitch Notes.
01 Is Pitch Notes licensed and regulated to accept users from my country?
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Pitch Notes is licensed by the UK Gambling Commission and holds a secondary licence from the Malta Gaming Authority. The site restricts registration in countries where online betting is illegal, and you can confirm eligibility during sign-up. If your location is blocked, the platform will display a notice and prevent account creation.
02 How do I subscribe to Pitch Notes match-prediction packages and what is the cancellation policy?
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You can purchase a subscription from the 'Plans' page, selecting monthly or tournament-long options; payment is processed via credit card, e-wallet, or crypto. Cancel anytime from your account settings – the cancellation takes effect at the end of the current billing period, and no further charges will be applied. Refunds are not offered for unused days, but you retain access until the period ends.
03 Which payment methods can I use to buy predictions on Pitch Notes?
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Pitch Notes accepts Visa and Mastercard credit/debit cards, Skrill, Neteller, ecoPayz, and direct bank transfer. Cryptocurrency deposits (Bitcoin, Ethereum, USDT) are also supported with no minimum. Withdrawals are processed to the original payment method used; e-wallet withdrawals are completed within 24 hours, card withdrawals take 3-5 business days.
04 How are the match odds and predictions on Pitch Notes calculated and how often are they updated?
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Pitch Notes' odds are derived from a blend of statistical models, team form data, and market consensus, then refined by our in-house analysts. Odds are refreshed after each news event (injury, lineup change) and at least two hours before kick-off. You'll see a live indicator showing the last update time for each match.
05 Are the player stats and historical data on Pitch Notes taken from official FIFA sources?
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Pitch Notes pulls player stats from FIFA's official data feed and reputable third-party providers such as Opta and StatsBomb. The data is validated nightly, and any discrepancies are corrected before the next update. This ensures you receive accurate, up-to-date information for your betting decisions.
06 What should I do if I suspect unauthorized activity on my Pitch Notes account?
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Immediately change your password and enable two-factor authentication (2FA) from the security settings. Contact Pitch Notes support via the in-app chat or email ([email protected]) with details of the suspicious activity. The support team will freeze the account, investigate, and guide you through recovery steps. Do not share your login credentials with anyone.